SEABREEZE JAZZ FESTIVAL IS A COMPLETELY CASHLESS FESTIVAL!
YOUR WRISTBAND IS YOUR TICKET AND YOUR DIGITAL WALLET!
Exciting news! Seabreeze Jazz Festival is bringing back cashless payment technology to enhance your festival-going experience! Your personalized festival wristband is your ticket to get into Seabreeze Jazz Festival faster and will also be used as your digital wallet to make purchases at the festival – all with a simple tap of your wristband. This means you don’t have to worry about walking around the festival with your wallet or fumbling for change; instead, enjoy fast, convenient and secure transactions at all food and drink vendors, and merchandise tents on-site using your high-tech, RFID-enabled wristband. Cashless is the only method of payment accepted on-site, using ‘Jazz Bucks’ as the official currency. Register your wristband online and ‘top-up’ by loading pre-paid ‘Jazz Bucks’ into your cashless account before you arrive – this will save you loads of time at the event, so you can go straight to partying at Seabreeze!
You can also add more funds to your account at a physical Top-up Station located throughout the event or through our festival mobile app. Once your account is topped-up, you’re ready to make purchases on-site by simply tapping your wristband to one of the payment points at the vendor stands. The amount will automatically be deducted from your account – it’s quick and easy!
CASHLESS REFUND POLICY
Feel free to top-up as much as you want or “Enable Auto Top-up” for maximum convenience. All unspent credit will be refunded back to you after the event (less a $5.00 processing fee).
What happens to the leftover credit?
All credit left unredeemed by April 25th, 2016 will be refunded in accordance with the terms below:
- Credit & Debit Card: Leftover funds on your account purchased online or on-site at the event using a credit or debit card will automatically be refunded back to your card (less a $5.00 processing fee) within 10 business days following the end of the event.
- Cash: Leftover funds on your account purchased on-site at the event using cash will require you to complete a Manual Refund by May 23rd, 2016 in your online account page (less a $5.00 processing fee). Upon verification, the refund will be processed within 10 business days following the closure of the refund form.
- Any bonus Jazz Bucks received from the festival will not be refunded.
CLICK HERE for Manual Refund Form
REGISTER YOUR WRISTBAND AND CREATE YOUR CASHLESS ACCOUNT
Step-by-Step Instruction on How to Register Your Wristband
STEP 1 – Creating Your Account: CLICK HERE to “Register Your Wristband” to be re-directed to the registration page. Click to register with your information or use an existing Facebook account to sign up. You will receive an email from Intellipay asking you to confirm your registration by clicking the activation button in the email. Follow the instructions on the website to finish setting up your account.
STEP 2 – Linking Your Wristband: Once you’re logged in, click the “Wristbands” Tab at the top menu and select “I have a wristband”. Enter the Security Code (shorter number) and Wristband Number (longer number) located on the back of the RFID tag on your wristband. Click “Add”.
STEP 3 – Topping Up Your Account: Click the “Top-up” Tab at the top menu. You will be asked if you want to “Enable Auto-Top-up” (see below for details). You can click “Maybe later” or “Yes, enable”. Enter the amount you wish to top-up, review your order and click “Checkout” when ready. You will be re-directed to the payment site where you can enter your credit card information.
You will receive confirmation of the transaction on the website, as well as an email receipt sent to your inbox automatically. You will also be able to view the transaction and download the receipt on your account page.
ENABLE AUTO TOP-UP: The easiest way to add credit to your account is to “Enable Auto Top-up” when you’re adding credit for the first time. With the “Enable Auto Top-up” feature, your account balance will automatically re-load $40 pre-paid credit into your account when your balance drops below $10 amount. This way, you never have to worry about running low on credit at the festival and you won’t need to spend any time finding a Top-up Station before making purchases on-site. The pre-paid amount will automatically be charged to your credit card and you will receive an email notification. Any balance remaining at the end of the event is refunded back to you! It’s simple and super convenient!
For questions regarding your RFID cashless account please contact:
Phone: 1 850-851-0955